Privacy Policy for Relax House Spa

Welcome to the privacy policy of Relax House Spa, located at Shop No.-06, Plot No.-15&16, The Crown, Gharkul, Sector 15, Kharghar, Navi Mumbai, Maharashtra 410210. This policy outlines how we collect, use, store, and protect your personal information. Your privacy is important to us, and we are committed to safeguarding your personal information in compliance with relevant data protection laws.

1. Information We Collect

We collect the following types of information when you use our website:

• Personal Information: Name, email address, phone number, and other contact details that you voluntarily provide when booking appointments or making inquiries.
• Payment Information: Information related to your payment method, such as credit/debit card numbers and billing information, collected when processing payments.
• Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We use the collected information for the following purposes:

• To Provide Services: To schedule and manage spa appointments and services.
• To Process Payments: To securely process payments for services booked through the website.
• To Communicate with You: To respond to inquiries, provide customer support, and send you updates about our services.
• To Improve Our Services: To analyze website usage and improve our offerings based on user preferences and behaviors.
• To Ensure Security: To detect and prevent fraud and other unauthorized activities.

3. Sharing of Information

We do not share your personal information with third-party vendors for processing data. However, we do use third-party payment processors to handle payments securely. These third-party services are only allowed to use your information for the purpose of processing payments and are required to maintain confidentiality and security of your data.

4. Data Security

We take the security of your personal information seriously and have implemented various measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: We use SSL encryption to protect sensitive information transmitted online.
• Access Controls: We limit access to personal information to authorized employees and contractors who need it to perform their job duties.
• Regular Security Assessments: We regularly review our security practices to identify and mitigate potential vulnerabilities.

5. Children’s Privacy

Our website is accessible to children; however, it is not specifically aimed at them. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we discover that a child under the age of 13 has provided us with personal information without parental consent, we will take steps to delete such information promptly.

6. User Rights

You have the following rights concerning your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Rectification: You can request correction of any inaccurate or incomplete information.
• Erasure: You have the right to request deletion of your personal information, subject to certain legal exceptions.
• Objection: You have the right to object to the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us at relaxhousespakharghar@gmail.com.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Relax House Spa
Shop No.-06, Plot No.-15&16, The Crown, Gharkul, Sector 15, Kharghar, Navi Mumbai, Maharashtra 410210
Email: relaxhousespakharghar@gmail.com

Thank you for choosing Relax House Spa. Your privacy is important to us, and we are committed to protecting your personal information.